1. Information We Collect

We collect information to provide better services to all our customers. The types of information we collect include:

A. Personal Data

• Full name
• Email address
• Phone number
• Billing and shipping address
• Account credentials (username, password hash)

B. Payment Information

We do not store full payment card details on our servers. Payments are processed by third‑party gateways (for example, Razorpay, Stripe, Paytm) that are PCI‑DSS compliant.

C. Automatically Collected Data

• IP address and approximate location
• Device and browser information
• Pages visited, referrer, and site interactions
• Cookies and similar tracking technologies

D. User Content

Reviews, comments, and any content you voluntarily upload or post to the Website.

2. How We Use Your Information

We use personal data for the following purposes:

• To process and fulfill orders, manage returns, and provide support.
• To send transactional communications such as order confirmations, shipping updates, and account notifications.
• To personalize the website experience and recommend products.
• To send marketing communications (only where you have consented or where permitted by law).
• To prevent fraud, investigate issues, and comply with legal obligations.

3. Cookies & Tracking

We use browser cookies and similar technologies to make our site work, to measure performance, and to personalize content. You may change your cookie preferences in your browser settings; please note some features may not function without cookies.

4. Sharing & Disclosure

We do not sell your personal data. We may share personal data with:

• Service providers — payment processors, shipping partners, analytics and marketing platforms.
• Legal authorities — when required by law or to protect our rights.
• Business transfers — in the event of a merger, acquisition, or sale of assets.

5. Data Security & Retention

We implement reasonable technical and organizational measures to protect personal data. While we strive to protect your data, no transmission over the internet is 100% secure. We retain personal data only as long as necessary to provide services, meet legal obligations, and resolve disputes.

6. International Transfers

Your data may be processed by third parties located in countries other than your own. By using our Website, you consent to cross‑border data transfers as necessary to operate the service.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the details below.

8. Children

We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us and we will take steps to delete it.

9. Third‑Party Links

Our Website may contain links to third‑party sites. This policy does not apply to external websites and we encourage you to read their privacy notices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will indicate when changes were made. Significant changes will be communicated on the Website or by other means, where required by law.